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REGULATIONS FOR THE ONLINE STORE

Regulations of the SELLBEST.EU online store

Specifying, among others rules of concluding sales contracts through the store, containing the most important information about the Seller, the store and Consumer's rights.


TABLE OF CONTENTS

§ 1 Definitions

§ 2 Contact with the Seller

§ 3 Technical requirements

§ 4 Shopping in the store

§ 5 Payments

§ 6 Execution of the order

§ 7 The right to withdraw from the contract

§ 8 Exceptions to the right to withdraw from the contract

§ 9 Complaints

§ 10 Personal data

§ 11 Reservations

§ 12 Provisions concerning Buyers who are not Consumers

Annex No. 1: Sample withdrawal form


§ 1 DEFINITIONS

Business days - days from Monday to Friday, excluding public holidays.

Account - a free Store function regulated by separate regulations (service provided electronically), thanks to which the Buyer can set up his individual Account in the Store.

Consumer - Consumer within the meaning of the Civil Code.

Buyers - every entity Buyers in the Store.

Regulations - these regulations.

Shop - SELLBEST.EU online store run by the Seller at https://sellbest.eu

Seller - GLOBALSKYNET Sp. z o.o., VAT -PL7252281918, REGON 380872725, ul. Wolczanska 125, Lodz, 90-521 .

§ 2 CONTACT WITH THE SELLER

1. Postal address: ul. Wolczanska 125, Lodz, 90-521 .

2. Email address: sellbest.eu@gmail.com

3. Telephone: + 48 697 16 96 10

§ 3 TECHNICAL REQUIREMENTS

1. For the proper functioning of the Store you need:

a) A device with Internet access

b) Internet browser that supports JavaScript and cookies.

2. In order to place an order in the Store, in addition to the requirements set out in point 1, an active e-mail account is required.

§ 4 PURCHASES IN THE STORE

1. The prices of goods visible in the Store are total prices for the goods, including VAT.

2. The Seller points out that the total price of the order consists of the price indicated in the Store: the price for the goods and, if applicable, the costs of delivery of the goods.

3. The product selected for purchase should be added to the basket in the store.

4. Then, the Buyer selects from the available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the order.

5. The order is submitted at the time of confirming its content and acceptance of the Regulations by the Buyer.

6. Placing an order is the same as concluding a sales contract between the Buyer and the Seller.

7. The confirmation of the sale agreement is the payment and delivery of the goods.

8. The buyer can register in the Store, i.e. set up an Account in it or make purchases without registration by entering his data with every possible order.

§ 5 PAYMENTS

1. The order may be paid, depending on the choice of the Buyer:

a) By ordinary transfer to the Seller's bank account.

b) By means of a payment card:

Visa

Visa Electron

MasterCard

MasterCard Electronic

Maestro

c) Through the payment platform:

PayPal

Transfers 24

2. If the Buyer selects payment in advance, the order must be paid within 3 Business Days of placing the order.

3. The Seller informs that in the case of some payment methods, due to their specificity, the payment of the order by this method is possible only directly after placing the order.

4. By purchasing at the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

§ 6 ORDER COMPLETION

1. The Seller is obliged to deliver goods without defects.

2. The date of order completion is indicated in the store.

3. In the event that the Buyer chose payment in advance for the order, the Seller will proceed to the implementation of the order after its payment.

4. In a situation where, under one order, the Buyer purchased goods with different delivery dates, the order will be processed within the deadline for the goods with the longest term.

5. States in the territory of which the delivery is effected:

European Union

Germany

France

Italy

Spain

Belgium

Luxembourg

Romania

Poland

Czech Republic

Slovakia

Austria

Netherlands

6. Goods purchased in the Store are delivered depending on which delivery method the Buyer chose:

- Through a courier company

§ 7 RIGHT OF WITHDRAWAL FROM THE AGREEMENT

1. The Consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason (or longer if the purchased product withdraw time was extended in the product description in the Store)

2. The deadline for withdrawing from the contract expires after 14 days from:

a) In which the Consumer came into possession of the goods or in which a third party other than the carrier and indicated by the Consumer became the owner of the good.

b) In which the Consumer acquired the last item or in which a third party, other than the carrier and indicated by the Consumer, acquired the last of the things in the case of a contract obliging to transfer ownership of many things that are delivered separately.

3. In order for the Consumer to exercise his right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, of his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by mail or information sent via email).

4. The Consumer may use the model withdrawal form at the end of the Regulations, but it is not obligatory.

5. In order to keep the deadline for withdrawing from the contract, it is enough for the Consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.

EFFECTS OF WITHDRAWAL FROM THE AGREEMENT

6. In the case of withdrawal from the contract, the Seller shall return to the Consumer all payments received from him, including delivery costs (except for additional costs resulting from the method chosen by the Consumer other than the cheapest method of delivery offered by the Seller), immediately, and in any case no later than 14 days from the date on which the Seller receives the goods back.

7. The Seller shall return the payment back using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in each case the Consumer will not pay any fees in connection with this refund.

8. The seller may withhold the return of the payment until receiving the goods back to check the returned goods.

9. The seller asks you to return the goods to the following address: ul. Bystra 40, 97-300 Piotrkow Tryb. immediately, and in any case not later than 14 days from the date on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the consumer sends back the goods before the deadline of 14 days.

10. The Consumer bears direct costs of returning the goods if there is no exact guidelines in the product description in the Store for the product purchased. The seller, at the request of the buyer, can pick up the goods under the condition of preparing the goods for pickup according to the wishes of the seller - collection from the customer - 30 EUR.

11. The consumer is only liable for the decrease in the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.

12. If, due to its nature, the goods can not be sent by ordinary courier, the consumer will also have to bear the direct cost of returning the goods. The Consumer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.

13. In the event of a need to return funds for a transaction made by the customer with a payment card, the seller will be refunded to the bank account assigned to the Buyer's payment card.

§ 8 EXCEPTIONS ON THE RIGHT TO WITHDRAW FROM THE AGREEMENT

1. The right to withdraw from a distance contract is not entitled to a Consumer with regard to the contract:

1. In which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs.

2. In which the object of the service is an item subject to rapid deterioration or having a short shelf-life.

3. In which the object of the service is an item delivered in a sealed package, which after opening the packaging can not be returned due to health protection or hygiene reasons, if the packaging was opened after delivery.

4. In which the subject of the service are things that after delivery, due to their nature, are inseparably connected with other things.

5. In which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the packaging has been opened after delivery.

6. Providing newspapers, periodicals or magazines, with the exception of a subscription agreement.

7. In which price or remuneration depends on fluctuations in the financial market, over which the entrepreneur does not have control, and which may occur before the deadline for withdrawal from the contract.

8. Provision of digital content that is not recorded on a tangible medium, if the fulfillment of the service started with the Consumer's explicit consent before the deadline for withdrawal and after informing the entrepreneur about the loss of the right to withdraw from the contract.


§ 9 COMPLAINTS

1. In the event of a defect in the goods, the Buyer has the opportunity to advertise the defective goods on the basis of the warranty or guarantee provided in the Civil Code, if the guarantee has been granted.

2. Using the warranty, the Buyer may, on the terms and in the deadlines specified in the Civil Code:

1. Submit a price reduction statement

2. With a significant defect - submit a statement on withdrawal from the contract

3. Ask for a replacement of things free from defects

4. Request removal of the defect

3. The Seller asks you to submit a complaint based on the warranty to the postal address or electronic address indicated in § 2 of the Regulations.

If it turns out that in order to resolve the complaint, it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver the goods at their own cost, to the address of ul. Bystra 40, 97-300 Piotrkow Tryb. 4. The seller, at the request of the buyer, can pick up the goods under the condition of preparing the goods for pickup according to the wishes of the seller - collection from the customer - 30 EUR.

5. If the product has been granted an additional warranty, information about it, as well as its terms, is available in the product description in the store.

6. Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.

7. The complaint will be reviewed by the Seller within 14 days from the date of receipt of the goods back to the analysis.


EXTRAORDINARY METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS

8. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others from:

1.Mediation conducted by the competent regional inspectorate of the Trade Inspection, to which you should apply for mediation. As a rule, the proceedings are free. the current list is available eg. on the internet or eg here: https://www.vzbv.de/

2. Assistance of the competent and permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application should be submitted to examine the case before the arbitration court. As a rule, the proceedings are free. the current list is available eg. on the internet or eg here: of https://www.evz.de/de/schlichtung-und-online-strei...

3. Free municipal assistance or poviat Consumer Ombudsman.

4. INTERNET ODR platform available at: http://ec.europa.eu/consumers/odr/.

§ 10 PERSONAL DATA

1. The Administrator of the personal data provided by the Buyer when using the Store is the Seller.

2. The Buyer's personal data are processed on the basis of a contract and for its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information regarding data processing by the Seller is included in the privacy policy posted in the Store.

§ 11 DISCLAIMERS

1. The provision of unlawful content by the Buyer is prohibited.

2. Each order placed in the Store is a separate sales contract and requires separate acceptance of the regulations. The contract is concluded on time and for the purpose of the contract.

3. Agreements concluded on the basis of these Regulations are concluded in Polish.

4. None of the provisions of these Regulations exclude or limit the rights of the Consumer resulting from the provisions of law.

§ 12 PROVISIONS CONCERNING BUYERS NON CONSUMERS

1. The right to withdraw from a distance contract is not available to an entity other than the Consumer.

2. Any liability of the Seller in relation to the Buyer who is not a Consumer is limited to the amount of the order placed by the Buyer.

3. Responsibility of the Seller under the warranty in relation to the Buyer who is not a Kunsumentem is limited to one year from the release of the goods to the Buyer.

4. In the event of a possible dispute with the Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.

Annex No. 1 to the Regulations


Below is a model withdrawal form from which the Consumer may or may not use:





MODEL FORM OF WITHDRAWING FROM THE AGREEMENT

(this form should be filled in and returned only if you wish to withdraw from the contract)


GLOBALSKYNET Sp. z o.o., ul. Wolczanska 125, Lodz, 90-521. e-mail: sellbest.eu@gmail.com


- I hereby inform about my withdrawal from the sales contract for the following:


.................................................. .................................................. .................................................. .................................................. ............................


.................................................. .................................................. .................................................. .................................................. ............................


.................................................. .................................................. .................................................. .................................................. ............................



- Date of receipt ............................................... .................................................. .................................................. .................................................. ....


- Name and surname of the Consumer (s) .......................................... .................................................. .................................................. .......................


- Consumer's Address (s) ............................................ .................................................. .................................................. ......................................


.................................................. .................................................. .................................................. .................................................. ............................



.................................................. ...........................................

Signature of the Consumer

(only if the form is sent in paper version)



Date ............................................

Account regulations

Account regulations in the sellbest.eu store


TABLE OF CONTENTS

§ 1 Definitions

§ 2 Contact with the Seller

§ 3 Technical requirements

§ 4 Account

§ 5 Complaints

§ 6 Personal data

§ 7 Reservations


§ 1 DEFINITIONS

Account - the unpaid Store function (service) regulated in these regulations, thanks to which the Buyer may set up his individual Account in the Store.

Buyers - every entity Buyers in the Store.

Shop - SELLBEST.EU online store run by the Seller at https://sellbest.eu

Seller - GLOBALSKYNET Sp. z o.o., VAT PL7252281918, REGON 380872725, ul. Wolczanska 125, Lodz, 90-521

§ 2 CONTACT WITH THE SELLER

1. Postal address: ul. Wolczanska 125, Lodz, 90-521 .

2. Email address: sellbest.eu@gmail.com

3. Telephone: + 48 697 16 96 10

§ 3 TECHNICAL REQUIREMENTS

1. For the proper functioning of the Store you need:

a) A device with Internet access

b) Internet browser that supports JavaScript and cookies.

c) Active e-mail account

§ 4 ACCOUNT

1. Establishment of the Account is entirely voluntary and depends on the will of the Buyer.

2. The account gives the Buyer additional possibilities, such as: viewing the order history submitted by the Buyer in the Store, checking the order status or editing the Buyer's data.

3.In order to create an Account, complete the appropriate form in the Store.

4. At the time of creating the Account, an agreement is concluded for an indefinite period between the Buyer and the Seller in the scope of keeping the Account on the terms specified in the Regulations.

5. The Buyer may cancel the Account at any time without incurring any costs.

6. In order to cancel your Account, please send your resignation to the Seller at the following e-mail address: sellbest.eu@gmail.com, which will result in immediate deletion of the Account and termination of the Account maintenance contract.

§ 5 COMPLAINTS

1.Complaints regarding the functioning of the Account should be directed to the e-mail address sellbest.eu@gmail.com.

2.Consideration of the complaint by the Seller will take place within 14 days.

EXTRAORDINARY METHODS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS

3. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others from:

1.Mediation conducted by the competent regional inspectorate of the Trade Inspection, to which you should apply for mediation. As a rule, the proceedings are free. the current list is available eg. on the internet or eg here: https://www.vzbv.de/

2. Assistance of the competent and permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application should be submitted to examine the case before the arbitration court. As a rule, the proceedings are free. the current list is available eg. on the internet or eg here: https://www.evz.de/de/schlichtung-und-online-strei...

3. INTERNET ODR platform available at: http://ec.europa.eu/consumers/odr/.

§ 6 PERSONAL DATA

1. The Administrator of the personal data provided by the Buyer when using the Store is the Seller.

2. The Buyer's personal data are processed on the basis of a contract and for its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information regarding data processing by the Seller is included in the privacy policy posted in the Store.

§ 7 DISCLAIMERS

1. The provision of unlawful content by the Buyer is prohibited.

2. The Agreement regarding the keeping of the Account is concluded in Polish.

3. In the event of important reasons referred to in paragraph 4, the Seller has the right to amend these Account Regulations.

4. For important reasons referred to in paragraph 3 are:

a) the need to adapt the Store to legal provisions applicable to the activities of the Store

b) improving the security of the service provided

c) changing the functionality of the Account that requires modification of the Account regulations.

5. The buyer will be informed about the planned change in the Account regulations at least 7 days before the change is implemented by means of an e-mail sent to the address assigned to the Account.

6.If the Buyer does not accept the planned change, he should inform the Seller about it by sending a relevant message to the Seller's e-mail address sellbest.eu@gmail.com, which will result in the termination of the Account maintenance contract with the moment of entry into force planned change or earlier if the Buyer makes such a request.

7. In a situation where the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to terminate the contract in the future.

8. In the event of a possible dispute with a Buyer who is not a Consumer, the competent court will be the court competent for the registered office of the Seller.

9. None of the provisions of these Regulations exclude or limit the rights of the Consumer resulting from the provisions of law.

Newsletter regulations

sellbest.eu store


§ 1 DEFINITIONS

Newsletter - a free service provided electronically, thanks to which the Service Recipient can receive from the Service Provider electronically, previously ordered messages regarding the Store, including information on offers, promotions and new products in the Store.

Shop - sellbest.eu online store run by the Service Provider at https://sellbest.eu

Service Provider - GLOBALSKYNET Sp. z o.o., VAT PL7252281918, REGON 380872725, ul. Wolczanska 125, Lodz, 90-521.

Service buyer - every entity using the Newsletter service.

§ 2 Newsletter

1. The Customer may use the Newsletter service on a voluntary basis.

2. For using the Newsletter service it is necessary to have a device with the latest version of the web browser, which supports JavaScript and cookies, with access to the Internet and an active e-mail account.

3.Email messages sent as part of this service will be sent to the e-mail address provided by the Customer at the time of subscribing to the Newsletter.

4. The Customer, in order to conclude a contract and sign up for the Newsletter service, in the first step gives his e-mail address in which he wishes to receive messages sent as part of the Newsletter. Then, to the e-mail address provided in the first step, the Service Provider will send the Client a message verifying the e-mail address, in which there will be a confirmation link by the Service Recipient to subscribe to the Newsletter. After the Client confirms his will to subscribe to the Newsletter, a contract for the provision of the service is concluded and the Service Provider will start providing it to the Customer.

5. The Customer may unsubscribe from the Newsletter without giving any reason and incurring any costs at any time by sending a message to the e-mail address of the Service Provider: sellbest.eu@gmail.com.

6. Delivering a message requesting to be unsubscribed from the Newsletter will result in the immediate termination of the contract in the provision of this service.

§ 3 Complaints

1. Advertisements regarding the Newsletter should be reported to the Service Provider at the following e-mail address: sellbest.eu@gmail.com.

2. The service provider will respond to the complaint within 14 days of receiving the complaint.

§ 4 Personal data

1. The Administrator of the personal data provided by the Customer while using the Newsletter is the Service Provider.

2. The Customer's personal data are processed on the basis of a contract and for its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information regarding data processing by the Seller is included in the privacy policy posted in the Store.

§ 5 Final provisions

1. The service provider reserves the right to change these regulations only for important reasons. An important reason is the necessity to change the regulations caused by the modernization of the Newsletter service or change of the law, which affects the provision of the service by the Service Provider.

2. Information about the planned change of the Regulations will be sent to the Customer's e-mail address provided at the time of subscribing to the Newsletter at least 7 days before the changes are implemented.

3. In the event the Service Recipient does not object to the planned changes until their entry into force, it is assumed that they accept them.

4. In the absence of acceptance for planned changes, the Service Recipient should send information to the e-mail address of the Service Provider: sellbest.eu@gmail.com, which will result in the termination of the service agreement upon the entry into force of the planned changes.

5. The Client is required to provide unlawful content.